Overview

Ericsson is one of the leading providers of Information and Communication Technology (ICT) to service providers. We enable the full value of connectivity by creating game-changing technology and services that are easy to use, adopt, and scale, making our customers successful in a fully connected world.

Challenge

Ericsson Iraq was looking for a qualified IT company take the part of the IT scope for Zain-IQ which is under the managed services contract.

Results

Onyxes is the responsible for the IT scope of Ericsson Iraq which supports Zain Iraq IT Scope. This scope covers:

  • IT Network and Security Department.
  • IT Datacenter Operations Department.  IT Voice and Call Center Department.
  • IT Helpdesk Department.
  • IT Network Operation Center (NOC).