Careers

 

Joining the Equation of Success

Onyxes success is due to employees giving every day excellence in all they do. Each day, we rely on their integrity, knowledge, attitude, capabilities and willingness to move us forward.

Onyxes offers rewarding careers, competitive compensation and benefits and a great work environment.

Role

As Telecom consultant, you will participate in projects at a Large Telecom Operator (data and voice convergence) in Iraq as a technology expert in the end-to-end Huawei OCS domain responsible for the operation of the Huawei CBS (Converged Billing System) component.

The CBS component provides convergent charging capabilities such as: prepaid/postpaid convergent, voice service/data service convergent, multi-network convergent rating..

Job Duties and Responsibilities

You participate in the complete E2E operations process

       Support the commissioning and installation of customer projects

       Manage and maintain the infrastructure.

       Experience with both preventive and corrective maintenance.

       Receive and coordinate customer complaints.

       Strong troubleshooting competences,

       Support a strong Product Vendor relationship and communication with other internal departments.

       Analyze a new release and prepare the integration/migration of the new functionality.

       Perform tests and report on the status.

       Write and track error reports in your functional area.

       Contribute to the development of Standard Operation Procedures (SOPs) documents.

       Deliver training to end users in support of use of the application, or upgrades, and enhancements.

       Perform any additional operational tasks that are up-coming during the operations.

       Defines the overall product & service portfolio for Mobile Commerce Services

Require Qualifications

Professional Experiance and Knowledge

       Specialist knowledge of Huawei OCS platform, i.e. CBS (Convergent Billing System).

       Proven expertise in the field of operational activities of commercial billing solutions in a telecom context.

       Expertise/Knowledge and strong interest to learn in the following domains:

  • Mobile telephony networks.
  • IN architecture knowledge & deployment of IN based solutions,SS7 signaling.
  • IP networking (TCP/IP, UDP, TCP, XML / HTML, HTTP, SNMP, ...) and server technology

       Oracle or other database concepts ( Oracle )

       SUN Solaris or SUN Cluster

       Scripting: Unix shell scripting, PERL, …

       protocol simulators / analyzers (Wireshark, IPSL, ...)

Knowledge of OS Platforms Linux, Solaris and WindowseServGlobal; experience in other similar solutions will also be considered.

Skills and Competancy

       Strong analytical and quantitative skills.

       Familiarity with ITIL is mandatory.

       Ability to communicate easily and well with both technical and non-technical staff at all levels, with strong customer service skills.

       Possess multi-tasking skills, with the ability to work under pressure

       Proven ability to work in a multicultural environment with respect and sensitivity for diversity.

- Fluency in spoken and written English.

Education and Training

       – A Bachelor’s Degree from an accredited University or Education Institute in one of the following disciplines (Engineering,  Information Technology, and Computer Science).

 

 

 

 

 

 

 

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Contact

Iraq:
Baghdad, Hay Al Riyadh          Sec.908 St. 11 Bldg. 1

+964 781 078 1878                   +964 773 088 1878

Egypt:
Cairo , Bulding H, Dis 12      Elshiekh Zayed City

+20 100 811 1444                        +20 100 110 0592

UAE:
Ajman , SM-Office-E1-1316 E

+971 50 208 7051

E-Mail:
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Website:

 

About Us

ONYXES is a leading information technology solutions and services provider in Iraq established in 2011 as a part of MARCH Holding Group that is developing business in different fields in Iraq (Oil & Gas, Technology, Telco, Distribution, Power, Security, Food Trading, Property).

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